Frequently asked questions
Short and clear about the app and your rights. Missing an answer? Write to kontakt@kvito.dk.
App
What is Kvito?
Kvito is a Danish receipt app for scanning and saving receipts, tracking complaint rights and returns, using price match from Standard, and getting help from Amanda.
Can an app help with complaint rights and price match?
Yes. Kvito stores the documentation and shows status on the purchase so you can complain more easily. You can send price match claims from Standard and Premium. Amanda can help with wording, but is not legal advice.
Where do I get Kvito?
On iPhone get it on the App Store. On Android get it on Google Play. Start at /en/download/.
Does Kvito work on iPhone and Android?
Yes. Get it for iPhone on the App Store, or for Android on Google Play. See /en/download/.
Is Kvito coming to more countries?
Yes. Denmark, Sweden, Norway, Finland, the USA, Canada, China, Japan and Hong Kong are available now.
How do I scan a receipt?
Take a photo, pick a file or PDF, or scan your email. Kvito extracts store, amount and items automatically.
What is Amanda?
Amanda is Kvito’s AI help for consumer law, complaints, email drafts and scam checks. Answers may be inaccurate and are not legal advice.
Rights
What are complaint rights in Denmark?
As a consumer you generally have a two year complaint right under Danish sales law if the item has a defect. Kvito stores the receipt and shows deadlines so you can complain in time.
Is a warranty the same as complaint rights?
No. Complaint rights follow the law. A warranty is an extra promise from the store or manufacturer. Both can apply at once. Read the guide on warranty and complaint rights for the difference.
What is the 14 day withdrawal right?
For many online purchases you have 14 days to withdraw. That is not the same as a store exchange policy in a physical shop. Kvito helps you remember the deadline from the receipt.
What if I lost my receipt?
Try email, bank statements, order confirmations or store customer service. With Kvito you scan the receipt right away so you have a digital copy ready for returns, price match or complaints.
What is price match?
When a store promises to match a lower price within a period. Kvito helps you see matches and send claims on Standard and Premium.
Pricing
Is Kvito free?
Yes, there is a free plan with a limited archive. Paid plans include a 14 day free trial. Starter, Standard and Premium unlock more features via subscription in the App Store or Google Play. See also the pricing page for details.
Security
How do you protect my data?
We process data to deliver the app’s features and follow GDPR. Kvito is also CASA AL1 approved, an independent security assessment Google uses for app verification. Read more under Security and in the privacy policy. Gmail is only used for the features you ask for.
Is Kvito security approved?
Yes. Kvito is CASA AL1 approved (Cloud Application Security Assessment, Assurance Level 1). It is an independent security assessment linked to Google’s app verification for sensitive APIs. Read more on the security page.
Can I delete my data?
Yes. You can request a data export and delete your profile under Account in the app, or write to kontakt@kvito.dk.
Get Kvito free
Get Kvito free, and keep receipts, deadlines and rights in one place.