Complaint letter template
You write to the store yourself. The template is a draft, not a promise that the case will succeed.
This is not legal advice. Adjust the text before you send it. Sending it is your action.
Subject: Complaint about [item], bought [date]
Hello [store]
I bought [item] on [date]. Order number or receipt: [number].
The item has this fault: [describe the fault, and when you noticed it].
Under the Danish Sale of Goods Act I have complaint rights for 2 years. I ask you to remedy the fault. The receipt is attached.
You can reply to this email.
Kind regards
[your name]